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Re: SAP license problem in redolog backup

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Hi

 

I have exactly the same problem with BRTools 720 Patch 42.

 

Problem arose when we were told by SAP to remove the Old Licenses from the Old Licenses tab of SLICENSE due to a problem with incorrect hardware keys.  Not because of an upgrade of the Kernel.

 

We have valid Digitally-Signed Licenses installed and it's only the backups that seem to through this error.

 

After removing those older licenses, running saplicense -show results in :-

saplicense: no license entries found

And when you run saplicense -test you get :-

 

Protocol saplicense test:

   *** Read sapsytem name

       ok, sapsytem name = SID

   *** Read message server host

       ok, host = hostname

   *** Read message server service port

       ok, service port = sapmsSID

   *** Connect to message server

       ok, connect done

   *** Read hardware key from message server

       ok, got hardware key

   *** Detach from message server

       ok, detached

   *** Check hardware key

       ok, hardware key = XXXXXXXXXXX

   *** Connect to database

       ok, connected

   *** Check license

       ok, check done

   *** Disconnect database

       ok, database disconnected

test result: license test failed

        *** no valid license found ***

 

Seems there is a problem with the license check of BRTools when there are no Old Licenses installed any more.

 

I have a customer message raised with SAP as to how to correct this issue.  Fundamentally it's not really a problem but with a successful backup showing as amber we are forced to check the log to make sure the backup was completed successfully.  It should show as green.

 

Thanks

Craig


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